Palm Beach County Jail Inmate Search: Find the Right PBSO Record First
Palm Beach County Sheriff’s Office operates more than one detention facility, so a useful jail search must do more than find a name. Confirm the booked name, jacket number, facility, booking details and current custody before you send money, mail a postcard, schedule video visitation or rely on bond information.
Use the official PBSO inmate or booking search first, then use Palm Beach County Clerk eCaseView separately for court dates, filed charges, case documents and disposition.
Palm Beach Custody Board
Fast Answer: Start With PBSO, Not a Copied Jail Roster
The official Palm Beach County Sheriff’s Office Arrest & Jail page provides both an Inmate Search and a recent Booking Search. Use that route before relying on copied mugshot pages, paid background-check sites or old jail listings.
If the online result is unclear or the arrest is very recent, PBSO states that booking information for both correctional facilities is available through Inmate Records at 561-688-4340. After you confirm custody, use Palm Beach Clerk eCaseView to follow the criminal court case.
Go directly to the Palm Beach County task you need
- Choose the correct source
- Search inmates and bookings
- Jacket number and identifiers
- Booking and release process
- Main vs West Detention
- No-result troubleshooting
- Bond and release
- Court records
- Postcard mail
- Books and publications
- Money and commissary
- MyCarePack
- Phone and email
- Video visitation
- Property and medical issues
- VINE notifications
- Public records
- State and federal fallback
- Facility map
- Official action directory
- FAQs
Which Palm Beach County Search Source Should You Use?
Custody, court records, Florida state prison records and victim notifications are different systems. Choose the task first so you do not search the wrong database.
Select a task above
The appropriate official source will appear here.
How to Perform a Palm Beach County Jail Inmate Search
PBSO provides an official inmate-search route and a separate recent-booking search from its Arrest & Jail page. Start there even if another website already shows a mugshot or booking entry, because custody can change after a transfer, release, court appearance or housing reassignment.
- Open the official PBSO inmate search. Avoid beginning with a paid people-search or copied mugshot database.
- Search the person’s booked or legal name. If there is no match, recheck spelling, middle names, suffixes, former names and hyphenated surnames.
- Save the jacket number. This identifier is important for mail, money, visitation, phone support and other PBSO inmate services.
- Confirm the current detention facility. Palm Beach County has a Main Detention Center in West Palm Beach and a West Detention Center in Belle Glade.
- Write down the current booking details. Save the booked name, jacket number, booking information, facility and any charge or bond information shown by the official system.
- Use Clerk eCaseView for the legal case. A jail booking is not the final court record. Compare it with charges, court dates, sentences and documents in the Clerk’s system.
- Verify again before paying or travelling. Call Inmate Records or the responsible facility when the result is recent, unclear or connected to an immediate action.
Palm Beach County Jail Identifiers You Should Save
| Identifier | Why it matters | Where it is commonly used |
|---|---|---|
| Booked name | The name PBSO has attached to the current booking. | Search, mail, deposits, visitation and phone support. |
| Jacket number | A key PBSO inmate identifier that helps distinguish similar names. | Mail, Access Corrections, bond transactions and other inmate services. |
| Booking number | Identifies the particular booking event. | Bond verification and transaction support where requested. |
| Cell assignment | PBSO requires it on ordinary inmate postcards and publication labels. | Main and West Detention Center mail. |
| Facility | Tells you whether the inmate is at the Main or West Detention Center. | Mailing address, facility phone, property and release questions. |
| Court case number | Connects the booking to the filed court case. | Clerk eCaseView, court dates, documents and disposition. |
What Happens During Palm Beach County Jail Booking?
PBSO’s Inmate Management Division handles intake, release, classification and transportation. The Intake and Release Section operates around the clock and processes felony and certain misdemeanor arrests for the Sheriff’s correctional system.
Booking takes time
A recent arrest can involve transport, property inventory, identity processing, medical screening, records entry and classification before the public record is complete.
Housing can change
The person may be assigned or moved based on custody level, medical needs, security requirements or operational reasons. Always verify the current facility before travel or mail.
Bond payment is not the last step
After bond is received, processed and executed, PBSO completes release processing. A posted bond does not mean the person immediately walks out of the facility.
Main Detention Center vs West Detention Center
Palm Beach County users often say “Palm Beach jail” as if the county has one building. PBSO’s active county detention system includes the Main Detention Center in West Palm Beach and the West Detention Center in Belle Glade.
Main Detention Center
3228 Gun Club Road West Palm Beach, FL 33406-3001 Main phone: 561-688-4401 Administration: 561-688-4400 Inmate Records: 561-688-4340PBSO lists a total bed capacity of 2,166. The Main Detention Center handles multiple custody levels and special populations and has the county system’s broadest security capabilities.
West Detention Center
38811 James Wheeler Way Belle Glade, FL 33430 Main phone: 561-712-2971PBSO describes the West Detention Center as a 998-bed facility housing minimum, medium and maximum custody levels. It is about 45 miles west of PBSO headquarters.
What to Do When the PBSO Inmate Search Shows No Result
Booking may still be processing
Transport, intake and data entry can occur before a public-facing booking result becomes easy to locate.
Try spelling variations
Recheck middle names, suffixes, hyphenated names, maiden names and the spelling actually used at booking.
Release or transfer
The person may have been released, transferred, moved into Florida DOC custody, moved under another authority or sent elsewhere for court or treatment.
Call Inmate Records
PBSO states that booking information for both detention facilities is available at 561-688-4340.
Palm Beach County Jail Bond and Release
PBSO says bond information can be obtained or verified through Inmate Records at 561-688-4340. Before paying anything, confirm the inmate’s full booked name, jacket number, booking number, current charges and every active hold or no-bond condition.
Cash Bond
PBSO currently lists cash, money orders or certified checks for a cash bond in the total bond amount, payable to Palm Beach County Sheriff. Personal checks are not accepted.
Surety Bond
A licensed bondsman may post a surety bond. The bondsman’s service charge and collateral arrangements are separate from the court’s bond amount.
Credit / Debit
PBSO’s current correctional FAQ lists a GovPayNet credit/debit option. Confirm the transaction route directly with Inmate Records before paying because payment vendors and procedures can change.
Payment details PBSO currently publishes
| Facility | GovPayNet location code currently listed by PBSO | Before paying |
|---|---|---|
| Main Detention Center | 7020 | Confirm booked name, jacket number, booking number, amount and eligibility. |
| West Detention Center | 7021 | Confirm the inmate is still housed there and no additional hold prevents release. |
Where someone is released after bond
PBSO states that after bond is received, processed and executed, inmates are released from the Main Detention Center through the Visitor’s Lobby or from the West Detention Center. Family or friends may wait in the appropriate visitor lobby or the released person may call them.
Cash bond refunds after the case ends
The Palm Beach County Clerk explains that cash bond money is generally refunded after the case’s final disposition or a judge’s order. Unpaid court fees, costs and criminal penalties associated with the defendant can be deducted before the refund.
The Clerk currently states that a refund check is mailed within 10 days after the bond has been discharged, applicable deductions have been made, and the depositor’s refund request form and required identification have been received.
Palm Beach Clerk Cash Bond Refund Guide ↗
Palm Beach County Criminal Court Records and eCaseView
A PBSO jail search tells you about booking and custody. The Clerk of the Circuit Court & Comptroller maintains the criminal court record for cases filed in Palm Beach County.
eCaseView
eCaseView provides free public viewing of case information and documents for many civil, criminal and traffic cases. Available information can include court dates, charges, sentences, complaints and parties.
Clerk help
Clerk of the Circuit Court & Comptroller Circuit Criminal Department P.O. Box 3544 West Palm Beach, FL 33402-3544 Phone: 561-355-2994The Clerk currently lists telephone criminal-case assistance Monday through Friday, 8:00 AM to 4:00 PM.
Palm Beach County Jail Mail Is Postcard-Only for Ordinary Correspondence
PBSO states that ordinary incoming personal mail, except privileged mail, must be in postcard form. Letters inside envelopes are not accepted as ordinary personal correspondence and are returned to the sender.
Required format
- Minimum size: 3.5 × 5 inches.
- Maximum size: 4.25 × 6 inches.
- Postcards must be handwritten or typed in black or blue ink.
- Include the inmate’s booked name, jacket number and cell assignment.
Why mail can be refused
- Incorrect information on the outside.
- An unauthorized item is included.
- The inmate has already been released or transferred.
- The correspondence does not comply with facility rules.
Main Detention Center inmate-mail address
Inmate’s Booked Name / Jacket Number / Cell Assignment P.O. Box 24716 West Palm Beach, FL 33416West Detention Center inmate-mail address
Inmate’s Booked Name / Jacket Number / Cell Assignment P.O. Box 1450 Belle Glade, FL 33430Books, Newspapers and Periodicals
PBSO treats publications differently from ordinary postcard correspondence.
- Publications and periodicals must come directly from the publisher or a licensed commercial warehousing source.
- The mailing label must show the inmate’s booked name, jacket number and cell assignment.
- Only new softcover paperback books are accepted.
- PBSO currently limits an inmate to four books, including religious books.
- An inmate may subscribe to no more than one daily or weekly newspaper and four periodicals.
Commissary Deposits and Access Corrections
PBSO currently allows friends and family to make inmate-account deposits through Access Corrections, by telephone and through correctional kiosks.
Access Corrections
Remote deposits may be made through Access Corrections. PBSO currently lists 866-394-0490 for telephone deposits.
Lobby deposits
PBSO lists kiosks at the Main Detention Center release lobby, video visitation center and West Detention Center visitation lobby.
Booked name + jacket number
The kiosk guidance requires the inmate’s full booked name and jacket number. Confirm both before submitting money.
Current kiosk details
| Detail | PBSO currently states |
|---|---|
| Cash denominations | $5, $10, $20, $50 and $100 bills. |
| Cards | Credit and debit cards are accepted by the kiosk. |
| Main Detention kiosk | Deposits may be made 24 hours a day, seven days a week. |
| Kiosk convenience fee | $4.50 is deducted from the amount deposited. |
| Jail debts | Deposited money may be subject to normal collections for debts owed to the jail, including bond money. |
Current commissary spending limit
PBSO updated its commissary guidance in May 2026. Each housing assignment has a designated canteen day. Inmates may order only on that day and currently may spend up to $90 on clothing items plus $90 on additional items, for a $180 total.
Account and custody fees PBSO currently lists
| Fee | Current PBSO amount |
|---|---|
| Daily inmate-account fee | $3 per day. |
| Initial processing fee | $25 for each incarceration. |
| Self-initiated nurse clinic | $5. |
| Self-initiated medical clinic | $10. |
| Self-initiated dental clinic | $10. |
| Prescription | $7. |
MyCarePack Orders
PBSO currently identifies MyCarePack as its program for family and friends who want to purchase pre-assembled commissary packs for an inmate.
One pack per 15 days
PBSO currently states that each inmate may receive one MyCarePack order per 15-day period. Delivery occurs on the inmate’s normal commissary delivery day.
After an order is placed
PBSO currently lists MyCarePack customer service at 866-643-9557, Monday through Friday, 8:00 AM to 8:00 PM Eastern.
Inmate Phone Calls and Email
Inmates place outgoing calls
PBSO states that inmates cannot receive ordinary incoming telephone calls but have access to telephones in their assigned housing units.
PBSO’s corrections FAQ currently directs family and friends to Securus for inmate phone accounts and lists support at 800-844-6591.
Use the PBSO visitation portal
PBSO’s visitation portal provides access to its inmate email/VisMail route. Use the PBSO-linked service rather than an advertisement or unrelated third-party account.
Palm Beach County Video Visitation
PBSO requires visitors to register before visiting. People visiting inmates housed at either the Main or West Detention Center can use one of the county’s public video visitation centers, subject to inmate eligibility and scheduling availability.
Central Video Visitation Center
9620 Weisman Way West Palm Beach, FL 33411 Phone: 561-242-5850West County Video Visitation Center
2890 State Road 15 Belle Glade, FL 33430 Phone: 561-992-1250Visitor identification and registration
- Visitors age 18 or older must present government-issued photo identification.
- PBSO’s visitation system lists driver licenses, federal/state ID cards, military ID and passports as accepted examples.
- Copies and expired identification are not accepted under the current portal instructions.
- Minor visitors must be accompanied by a parent or legal guardian.
- The portal currently instructs parents to have the minor’s original birth certificate and legal guardians to have the relevant court documentation.
Getting onto the inmate’s visitor list
After registration, PBSO’s visitation portal tells visitors to provide the inmate with the visitor’s name, birth date and new visitor ID so the inmate can complete an Authorized Visitation Form. The current portal states that an inmate may complete that visitor-list form only once every 30 days.
Inmate Property, Glasses, Medical Items and Special Issues
Picking up inmate property
PBSO requires written authorization from the inmate before stored personal property can be released. Current instructions say property-transfer requests are processed Monday through Friday from 8:30 AM to 3:00 PM after the inmate’s signature is verified.
- The person collecting property must provide valid photo identification.
- PBSO directs the pickup person to the Inmate Release area / release lobby.
- The property must be retrieved while the inmate is still in PBSO custody.
Glasses, contacts and dentures
PBSO states that glasses, contacts and dentures may be mailed. The outside of the package must identify its contents, and the package will be searched before delivery.
Urgent medical or welfare concern
Do not wait for the public booking search to update if there is an urgent health or safety issue. Contact the person’s current detention facility and provide the booked name and jacket number if known.
VINE Custody Notifications
PBSO describes VINE as a free, anonymous notification service that can provide automatic notice when a person in a PBSO detention facility is released, transferred or escapes.
PBSO VINE
PBSO’s local guidance states that its VINE program covers inmates housed in PBSO detention facilities.
24-hour inmate information
Florida DOC Victim Services currently lists the VINE service at 1-877-846-3435, 24 hours a day, seven days a week.
Not an emergency service
Automated notifications can be delayed. Do not use VINE as the only part of an immediate personal-safety plan.
Palm Beach County Sheriff Public Records
PBSO accepts public-record requests online, in person, by telephone and by mail. The Sheriff states that a requester is not required to identify themselves, provide a reason for the request or put the request in writing to obtain public records.
Online records portal
PBSO says its online GovQA request system is the best route because users can track a request and download responsive records when completed.
In-person / mail
Central Records Division 2195 Southern Blvd. West Palm Beach, FL 33406 In-person hours: Monday–Friday, 8:00 AM–5:00 PMMail requests may be addressed to Palm Beach County Sheriff’s Office, Attn: Central Records, 3228 Gun Club Rd., West Palm Beach, FL 33406.
Wrong System? Florida DOC and Federal Custody
| Situation | Correct source | Why |
|---|---|---|
| Recent Palm Beach County arrest | PBSO inmate / booking search | This is local county-jail custody. |
| Person sentenced to Florida state prison | Florida Department of Corrections | State-prison custody is separate from the PBSO county jail system. |
| Federal Bureau of Prisons custody | BOP Inmate Locator | Federal correctional records use a separate national locator. |
| Criminal court case | Palm Beach Clerk eCaseView | The court docket is separate from current custody. |
Florida Department of Corrections fallback
If the person has moved from county jail into Florida state-prison custody, switch to the Florida Department of Corrections offender-search system. Do not expect a county-jail search to remain the correct source after a state transfer.
Federal Bureau of Prisons fallback
The BOP Inmate Locator covers federal inmate records from 1982 to the present. BOP warns that a person listed as “Released” or “Not in BOP Custody” may still be in another correctional or criminal-justice system or on supervision.
For a broader federal-custody explanation, see our Federal Jail Inmate Search guide.
Palm Beach County Jail Facility Map
The Main Detention Center is at the PBSO Headquarters complex on Gun Club Road in West Palm Beach. The West Detention Center is in Belle Glade, so always check the inmate’s current housing location before driving across the county.
West Palm Beach
3228 Gun Club Road, West Palm Beach, FL 33406-3001
Belle Glade
38811 James Wheeler Way, Belle Glade, FL 33430
Official Palm Beach County Jail Action Directory
Start here for current Palm Beach County inmate-search information.
Open Search ↗Use the Sheriff’s recent-booking route for newly booked county inmates.
Open Bookings ↗Official navigation for inmate search, detention facilities and visitation.
Open PBSO ↗Official facility page, address, phone and operational information.
Open MDC ↗Register, schedule and manage Palm Beach County inmate visits.
Schedule Visit ↗Official mail, commissary, bond, property and deposit rules.
Open FAQ ↗Search criminal court dates, charges, sentences and case documents.
Open eCaseView ↗Use for supported custody-status information and victim notification.
Open VINE ↗Request eligible Sheriff records through the official public-record process.
Request Records ↗Use after a person moves into Florida state correctional custody.
Open FDC ↗Use for federal Bureau of Prisons records from 1982 to the present.
Open BOP ↗Related South Florida Jail Guides
Broward County
Use Broward Sheriff’s Office systems when the arrest or detention happened in Broward County.
Miami-Dade County
Miami-Dade custody uses Miami-Dade Corrections and Rehabilitation, not PBSO.
Martin County
Use Martin County Sheriff systems for arrests north of Palm Beach County in Martin County.
Final Verification Checklist Before You Act
- You searched the official PBSO inmate or booking system.
- The booked name matches the correct person.
- You saved the jacket number and booking number where available.
- You confirmed Main Detention Center or West Detention Center.
- You checked the Palm Beach Clerk court record separately.
- You verified every bond, hold and no-bond condition before paying.
- You used the correct inmate-mail P.O. box.
- Your postcard includes booked name, jacket number and cell assignment.
- You verified the current Access Corrections route before sending money.
- You registered for visitation before travelling.
- You did not treat a booking or mugshot as proof of guilt.
Palm Beach County Jail Inmate Search FAQs
What is the official Palm Beach County Jail inmate search?
The Palm Beach County Sheriff’s Office provides an official Inmate Search from its Arrest & Jail page. PBSO also provides a recent Booking Search. Use those official sources before relying on copied jail directories.
What number do I call to find out if someone is in Palm Beach County jail?
PBSO states that booking information for both of its correctional facilities is available through Inmate Records at 561-688-4340.
What is a Palm Beach County inmate jacket number?
The jacket number is a PBSO inmate identifier used for several jail services. Save it after finding the correct booking because PBSO uses it for mail, deposits, bond transactions and other inmate-service tasks.
Where is the Palm Beach County Main Detention Center?
The Main Detention Center is at 3228 Gun Club Road, West Palm Beach, FL 33406-3001. The current facility page lists its main phone as 561-688-4401.
Where is the West Detention Center?
The West Detention Center is at 38811 James Wheeler Way, Belle Glade, FL 33430. PBSO’s current facility page lists its main phone as 561-712-2971.
What if a person does not appear in the PBSO inmate search?
A recent booking may still be processing, the name may differ, release or transfer may already have occurred, or another agency may have custody. Recheck the spelling and call PBSO Inmate Records at 561-688-4340 when the situation is recent or time-sensitive.
Can I mail a normal letter in an envelope to a Palm Beach County inmate?
Ordinary incoming personal correspondence must be postcard-only under PBSO’s current mail rule, except for privileged mail and other specifically permitted items. Ordinary letters inside envelopes are returned to the sender.
What size postcard can I send to a Palm Beach County inmate?
PBSO currently requires postcards to be at least 3.5 by 5 inches and no larger than 4.25 by 6 inches. They must be handwritten or typed in black or blue ink.
How do I send commissary money to a Palm Beach County inmate?
PBSO currently supports Access Corrections deposits online, by phone and through approved kiosks. Have the inmate’s full booked name and jacket number before depositing money.
How much can a Palm Beach County inmate spend on commissary?
PBSO’s May 2026 guidance states that an inmate may order on the assigned canteen day and spend up to $90 on clothing items and $90 on additional items, for a current total limit of $180.
How do I visit an inmate in Palm Beach County jail?
Register through the official PBSO visitation system, make sure the inmate can add you to the authorized visitor list, schedule the visit and bring acceptable current government-issued photo identification.
Where can I check Palm Beach County criminal court cases?
Use the Clerk of the Circuit Court & Comptroller’s eCaseView system. It provides public access to many criminal case records including court dates, charges, sentences, parties and documents.
Official Sources Reviewed
- Palm Beach County Sheriff’s Office — Arrest & Jail
- PBSO — Inmate Search
- PBSO — Booking Search
- PBSO — Main Detention Center
- PBSO — West Detention Center
- PBSO — Inmate Visitation
- PBSO — Visitation Registration & Scheduling
- PBSO — Property, Mail, Finance & Commissary FAQ
- PBSO — Corrections General
- PBSO — Booking & Property Division
- PBSO — Public Records Request
- Palm Beach County Clerk — Criminal Court
- Palm Beach County Clerk — eCaseView
- Palm Beach County Clerk — Cash Bond Refund Information
- Florida Department of Corrections
- VINELink
- Federal Bureau of Prisons — Inmate Locator