Find the Right Guilford County Jail Record Before You Pay, Mail or Visit
Guilford County operates two adult detention centers in Greensboro and High Point. Start with the Sheriff’s official Police-to-Citizen inmate inquiry, then confirm the person’s current facility before using mail, visitation, canteen or communication services.
This guide separates jail custody from court records, bond conditions, NC SAVAN notifications and North Carolina state-prison records so you can use the right system for the next task.
Guilford Custody Board
Fast Answer
Use the Guilford County Sheriff’s official P2C Inmate Inquiry first. It covers adult county detention associated with the Greensboro and High Point detention centers. The Sheriff’s detention page also provides a separate Recent Arrests route.
After finding a possible match, confirm the current facility and save the inmate ID. Guilford County says inmates can be assigned or transferred between Greensboro and High Point at any time, so do not mail, visit or deposit funds based only on an old screenshot.
Jump to the task you need
- Two detention centers
- Official inmate search
- Correct-source helper
- Search steps
- Understand results
- No-result troubleshooting
- Bond & release
- Court Services
- NC eCourts & Clerk
- Visitation
- Personal & legal mail
- Money & canteen
- Phone & messaging
- Books & clothing
- Medical / property concerns
- NC SAVAN / VINE
- State-prison search
- Records
- Maps
- Related guides
- FAQs
Guilford County Has Two Adult Detention Centers
Many searches use the phrase “Guilford County Jail,” but the Sheriff’s Office actually operates two adult detention centers. Both follow the same general detention policies, and a person can be moved from one facility to the other.
Greensboro Detention Center
201 S. Edgeworth St. Greensboro, NC 27401 Phone: 336-641-2700 Fax: 336-641-2793The Sheriff’s current page lists a rated capacity of 1,032 and says the facility primarily houses pretrial detainees, with some sentenced inmates, federal inmates and people awaiting transfer.
High Point Detention Center
507 E. Green Drive High Point, NC 27260 Phone: 336-641-7900 Fax: 336-641-4137The county lists bed space for 274 inmates. The High Point facility opened in 1990 and operates under the same Detention Services Bureau.
Official Guilford County Jail Inmate Search
P2C Inmate Inquiry
Use the Sheriff Police-to-Citizen inmate catalog as the first source for adult Guilford County jail custody.
Recent Arrests
When the arrest is new, also check the Sheriff’s separate Recent Arrests catalog rather than assuming the main roster is the only public route.
Do Not Treat Adult P2C as Juvenile Records
Juvenile detention and juvenile court matters have separate privacy and access rules. Do not create or publish individual juvenile inmate profiles from adult-jail search intent.
Which Guilford County Source Do You Need?
This helper does not search the Sheriff, court, NC DAC or SAVAN databases. It only directs you to the appropriate official source.
Select a task above
The appropriate official route will appear here.
How to Search Guilford County Jail Step by Step
- Confirm Guilford County, North Carolina. Do not mix this custody search with another county or a North Carolina state-prison search.
- Open the Sheriff’s P2C inmate inquiry. If the arrest is very recent, check the separate Recent Arrests catalog too.
- Search the legal name carefully. Start broadly and try spelling variations, middle initials, suffixes, hyphenated surnames or former names when appropriate.
- Compare more than the name. Review the available inmate ID, booking information, arrest timing, charges and facility location before acting.
- Confirm Greensboro or High Point. A person may move between the two centers, so recheck the facility before mailing, depositing funds or travelling.
- Use the next official system. Use NC courts for case status, Court Services for local pretrial monitoring information, SAVAN for notifications and NC DAC only after state-correctional custody becomes relevant.
What a Guilford Jail Search Can and Cannot Prove
| Result detail | Useful for | Do not conclude |
|---|---|---|
| Inmate / booking entry | Identifying a possible current or recent county custody record. | That the person has been convicted. |
| Inmate ID | Mail, deposits and facility-level identification. | That it is the same as a court case number. |
| Charge | Understanding the booking-stage allegation or hold displayed. | That it is the final filed charge or disposition. |
| Bond information | Helping identify the release condition recorded at that moment. | That payment automatically guarantees immediate release. |
| Facility | Determining whether Greensboro or High Point is currently listed. | That a transfer cannot occur later. |
| Booking photograph | Helping distinguish people with similar names. | Guilt, conviction, current custody or current appearance. |
If the Guilford County Search Shows No Result
Booking May Be Processing
Transport, fingerprinting, intake, medical screening, identification and data entry can occur before every public field is visible.
Try Another Legal Name Format
Check spelling, suffixes, former names and hyphenated surnames rather than relying on a nickname.
County Jail Is Not NC DAC
A person transferred into state prison, probation or parole jurisdiction belongs in the NC DAC system rather than the county roster.
Release or Transfer
The person may have been released, transferred to another jurisdiction or moved between Guilford’s two detention centers.
- Recheck the exact spelling.
- Try the Sheriff’s Recent Arrests page.
- Confirm Greensboro versus High Point custody.
- Call Greensboro at 336-641-2700 or High Point at 336-641-7900 when current confirmation is important.
- Check the North Carolina eCourts Portal for the criminal case.
- Check NC DAC only when a state-prison or supervision transfer is plausible.
- Use NC SAVAN when ongoing custody notifications are needed.
Guilford County Bond and Pretrial Release
North Carolina uses several possible conditions of pretrial release. The correct condition is set by a judicial official and may later be reviewed by the court.
| Release type | What it generally means | Money required before release? |
|---|---|---|
| Written promise | The defendant signs a promise to appear for future court dates. | Generally no advance security. |
| Custody release | A person or organization agrees in writing to supervise the defendant and help ensure court appearance. | Not necessarily, although other release conditions can also apply. |
| Unsecured bond | The defendant promises to pay the stated amount if the bond is forfeited. | No advance payment of the bond amount is normally required. |
| Secured bond | Money or another approved form of security must be provided before release. | Yes, unless another legally permitted security arrangement is used. |
Before Paying or Signing a Bond
- Confirm the correct inmate and current detention center.
- Verify every charge or case connected to the custody.
- Confirm the latest release condition rather than relying on an old screenshot.
- Ask whether another warrant, hold or court order affects release.
- Understand whether the bond is written promise, custody release, unsecured or secured.
- Do not assume payment means immediate physical release from the jail.
Guilford County Court Services and First Appearance
Guilford County Court Services works with the pretrial jail population and courts. Court specialists interview people scheduled for first appearance, verify information and provide factual information to the judge when release conditions are being considered.
Court Services — Greensboro
Guilford County Courthouse 201 S. Eugene St., Room 360 Greensboro, NC 27401 Phone: 336-641-2660 Email: courtservices@guilfordcountync.govCourt Services — High Point
Guilford County Courthouse 505 E. Green St., Suite 311 High Point, NC 27260 Phone: 336-641-2674 Email: courtservices@guilfordcountync.govBond-Released Monitoring Criteria
The county currently lists the following criteria for its bond-released monitoring program. Meeting these items does not guarantee release or placement; the court controls release conditions.
- Residence in Guilford County or a surrounding county.
- A verifiable address and means of contact.
- Current custody for a criminal offense.
- No current probation, parole or other court-agency supervision.
- Not being identified by the program as a validated gang member.
Guilford County Court Records and NC eCourts
North Carolina’s eCourts conversion is now complete statewide. As of October 13, 2025, all 100 counties use the Enterprise Justice/Odyssey electronic case-management system.
NC eCourts Portal
The public can search available court information and hearings through Portal. Registration is not required for anonymous public searches.
Guilford County Courthouse
201 South Eugene St. Greensboro, NC 27401 Main: 336-412-7300Guilford County Courthouse — High Point
505 East Green Drive High Point, NC 27262 Main: 336-822-6700Guilford County Jail Visitation
Guilford County currently offers monitored in-person video visitation at the facilities and remote visitation through a personal smart device. In-person visits are free; remote visits involve usage fees.
| Facility / housing | Current general schedule |
|---|---|
| Greensboro Detention Center | Tuesday–Friday: 8:30–10:00 a.m., 2:00–3:00 p.m., and 7:30–9:00 p.m. |
| High Point Detention Center | Tuesday–Friday: 8:30–10:00 a.m. and 7:30–9:00 p.m. |
| Segregation | Wednesday 9:00–10:00 a.m.; Thursday 7:30–9:00 p.m. |
Registration and Visit Limits
- There is no visitation—remote or in-person—on Mondays.
- There is no in-person visitation on holidays.
- Visitors must register online through IWebVisit or in person.
- After initial registration, there is a 24-hour waiting period before scheduling.
- Later visits also must be scheduled at least 24 hours in advance.
- Remote visits are currently limited to two 20-minute visits per day.
- In-person visits are limited to two non-consecutive 20-minute visits per week.
- In-person visitors must sign up at least 20 minutes before the visitation period closes.
- Visits are monitored and recorded.
Guilford County Jail Mail Rules
Non-legal mail goes to the county’s mail-processing address, while legal and privileged mail goes directly to the correct detention center. The facility ID is critical for ordinary scanned mail.
Facility ID 5083
Guilford County Detention – Greensboro Inmate Name, Inmate ID Number, Facility ID 5083 PO Box 18247 Greensboro, NC 27419Facility ID 5084
Guilford County Jail – High Point Inmate Name, Inmate ID Number, Facility ID 5084 PO Box 18247 Greensboro, NC 27419Current Non-Legal Mail Rules
- The envelope must show the facility name, inmate name, inmate ID and correct facility ID.
- The sender must provide a complete, legible return address with first and last name.
- Mail with insufficient postage is refused.
- Mail is limited to 10 pages per envelope.
- Pages can be no larger than 8.5 by 11 inches.
- Written or typed pages, photos, drawings and greeting cards may be accepted within policy.
- Polaroid photos are not accepted.
- Up to five photos per mailing are currently allowed; photos may be no larger than 5 by 7 inches.
- Do not send cash, personal checks or money orders to the mail-processing center.
- Do not send glitter, glue, tape, 3D elements or electronic greeting-card components.
- Do not send original IDs, Social Security cards, birth certificates or irreplaceable photographs to the scanning center.
Legal / Privileged Mail
Greensboro Legal Mail
Guilford County Detention – Greensboro Inmate Full Name, Inmate ID Number 201 S. Edgeworth St. Greensboro, NC 27401High Point Legal Mail
Guilford County Detention – High Point Inmate Full Name, Inmate ID Number 507 E. Green Drive High Point, NC 27260Privileged correspondence must be marked Legal Mail. The county says it is opened by facility staff in the inmate’s presence.
Getting Scanned Mail After Release
The county also provides a way for a released inmate to request digital copies of scanned postal mail. The request must include the person’s full name, facility, inmate ID and email address.
- High Point requests: ygeorge@guilfordcountync.gov
- Greensboro requests: kclark0@guilfordcountync.gov
Money and Canteen Accounts
Guilford County currently uses IC Team3 / Inmate Canteen for inmate-account deposits. Canteen money is separate from bond, court payments, attorney fees and Pay Tel communication charges.
Cash and Bank-Linked Cards
The county says its Team3 lobby kiosks accept cash, debit cards, Visa and MasterCard. Credit/debit cards must be connected to an open bank account; prepaid cards are not accepted under the listed policy.
$300 Rolling Week
Cash deposits through the Team3 lobby kiosks are currently limited to $300 during any rolling seven-day period.
Inmate Canteen
The Sheriff’s page links directly to Team3’s online inmate-account system for online deposits.
Mailing Money Orders or Certified Checks
The county accepts certified/cashier’s checks or money orders by mail for deposit to an inmate account, but they go to the correct detention facility, not the ordinary mail-scanning center.
Greensboro’s current county page says lobby deposits are available 24 hours a day, seven days a week.
Phone Calls, Tablets and Messaging
Guilford County currently identifies Pay Tel Communications as the inmate communication provider. The county says phone or tablet messaging is the fastest way to communicate with a person in detention.
Pay Tel Communications
Set up the appropriate communication account through Pay Tel rather than using an unrelated county’s phone provider.
Pay Tel: 1-800-PAYTELL (1-800-729-8355)
Inmate-Initiated Setup
The county says an inmate can send an initial secure message to a valid cell-phone number. The recipient receives a text link for account setup and can then exchange supported messages.
Books, Clothing and Publications
Direct From Publisher or Distributor
The county currently allows up to five paperback books when shipped directly from a publisher, internet distributor or book club, subject to security review. Hardcover books are not accepted.
Books should be shipped directly to the correct detention facility rather than the scanned-mail processing center.
Use the Canteen
Authorized clothing items must be purchased through the detention-center canteen. Do not arrive at the lobby with clothing for an inmate unless the facility has specifically authorized it.
Newspaper and magazine subscriptions must come through an approved publisher/vendor route and remain subject to jail security restrictions.
Medical, Mental-Health and Property Concerns
The public detention page does not publish a detailed family medication-drop-off protocol. If a person has an urgent medication, medical, withdrawal, pregnancy, mobility, suicide-risk or mental-health concern, call the detention center currently housing the person and ask for the appropriate health or supervisory route.
Contact the Correct Facility
Greensboro: 336-641-2700
High Point: 336-641-7900
For an immediate emergency, use 911 or the appropriate emergency channel.
Call Before Pickup
Do not assume a family member can collect an inmate’s phone, keys, wallet, clothing or other property without authorization. Property may be subject to inmate authorization, evidence restrictions or facility procedure.
NC SAVAN / VINE Custody Notifications
North Carolina’s Statewide Automated Victim Assistance and Notification program—NC SAVAN—provides free automated custody-status information and notifications. NC DAC says county-jail inmates are included in the service.
1-877-NC-SAVAN
Call 1-877-627-2826 for supported offender information, notification registration and victim-assistance resources.
Phone, Email, Text and Apps
NC SAVAN supports automated notification methods and uses VINE technology for custody-status alerts.
Re-Register After Transfer
NC SAVAN says a transfer from a participating county jail triggers a notice, but users may need to re-register to continue notifications with the receiving agency.
Open Official NC SAVAN Information ↗
When to Use NC DAC Instead of the Guilford Jail Search
The North Carolina Department of Adult Correction offender search is the correct route after a person moves into state-prison custody or when probation/parole information is the actual task.
County Detention
- Recent Guilford County arrest
- Greensboro detention
- High Point detention
- Local pretrial custody
- County inmate ID
- Local mail, visit and account rules
State Corrections
- North Carolina state-prison custody
- State offender ID
- Probation or parole records
- Current state-correctional location
- Historical DAC information back to 1972
Open NC DAC Offender Search Information ↗
Records, Certified Copies and Background Checks
| What you need | Best source | Important distinction |
|---|---|---|
| Current Guilford jail custody | Sheriff P2C inmate inquiry | High-change custody data, not a conviction record. |
| Recent arrest | Sheriff P2C Recent Arrests | Arrest-stage information can change. |
| Court case / hearing | NC eCourts Portal | Use the court record rather than the jail charge for case movement. |
| Certified court copy | Guilford Clerk of Superior Court | A screenshot from P2C or Portal is not a certified document. |
| Criminal background check | Clerk / appropriate official NC process | NC Courts says background checks should not rely only on Portal. |
| State prison / probation / parole | NC DAC | NC DAC does not contain Guilford county-jail records. |
Guilford County Sheriff’s Office
Guilford County Sheriff’s Office 401 W. Sycamore St. Greensboro, NC 27401 Main: 336-641-3694 Non-emergency: 336-373-2222 Email: sheriff@guilfordcountync.govLegal Process / Records Contact
Greensboro
201 S. Eugene St., Room 103LE
Greensboro, NC 27401
336-641-3735
High Point
507 East Green Drive
High Point, NC 27261
336-641-7907
Greensboro and High Point Detention Center Maps
Check the P2C record immediately before travelling. A person can be transferred between the two detention centers, and personal mail does not use these physical addresses.
Greensboro Detention Center
High Point Detention Center
Related Jail and Custody Guides
Alamance County, North Carolina
If the arrest occurred east of Guilford County rather than in Greensboro or High Point, use the separate Alamance County detention workflow.
Federal Custody
If the case involves federal custody rather than Guilford County or NC DAC custody, switch to the federal BOP / U.S. Marshals workflow.
Guilford County Jail Inmate Search FAQs
What is the official Guilford County jail inmate search?
Use the Guilford County Sheriff’s Police-to-Citizen Inmate Inquiry. The Sheriff’s detention-center page links directly to the P2C inmate catalog and also provides a separate Recent Arrests catalog.
Does Guilford County have one jail or two detention centers?
The Sheriff’s Office operates two adult detention centers: Greensboro Detention Center at 201 S. Edgeworth St. and High Point Detention Center at 507 E. Green Drive. Inmates may be assigned or transferred between them.
What are the Greensboro and High Point jail phone numbers?
Greensboro Detention Center is 336-641-2700. High Point Detention Center is 336-641-7900.
Is a Guilford County inmate search result proof of guilt?
No. An arrest record, booking entry, charge, bond field or booking photograph is not a conviction. Use North Carolina court records to follow the formal criminal case and disposition.
How do I check a Guilford County court case after an arrest?
Use the North Carolina eCourts Portal for public case and hearing information. For certified copies or background-check purposes, use the Guilford County Clerk of Superior Court and the appropriate official court-record process.
What facility ID do I use for Guilford County inmate mail?
Current non-legal mail uses Facility ID 5083 for Greensboro and Facility ID 5084 for High Point. The envelope also needs the facility name, inmate name, inmate ID and a complete sender return address.
How do I visit someone in Guilford County Jail?
Visitors must register through IWebVisit or at the facility. Current rules require a 24-hour wait after initial registration and later visits must also be scheduled at least 24 hours ahead. In-person visits are limited to two non-consecutive 20-minute visits per week.
How do I put money on a Guilford County inmate account?
Guilford County currently uses IC Team3 / Inmate Canteen for account deposits, including lobby kiosks and an online option. The current county page limits kiosk cash deposits to $300 during a rolling seven-day period.
What phone company does Guilford County Jail use?
The current Sheriff’s detention-center page identifies Pay Tel Communications as the inmate communication provider and lists 1-800-PAYTELL for account setup.
Can I use NC DAC to find a Guilford County jail inmate?
Not as the primary county-jail search. NC DAC states that its offender database covers state prisoners, probationers and parolees and does not include county-jail records. Use Guilford Sheriff’s P2C for local detention.
Final Guilford County Custody Checklist
- Use the official Sheriff P2C search first.
- Check Recent Arrests if the booking is very new.
- Confirm Greensboro versus High Point.
- Save the correct inmate ID.
- Use Facility ID 5083 or 5084 for scanned personal mail.
- Send legal mail directly to the correct detention center.
- Register for visits and allow the required 24-hour scheduling period.
- Use IC Team3 / Inmate Canteen for inmate-account deposits.
- Use Pay Tel for current jail communication services.
- Use NC eCourts and the Clerk for the criminal case.
- Confirm the current release condition before paying or signing a bond.
- Use NC SAVAN when custody notifications are important.
- Use NC DAC only when state-prison, probation or parole jurisdiction applies.
- Never treat a booking or arrest entry as proof of guilt.
Official Sources Reviewed
- Guilford County Sheriff — Detention Centers
- Guilford County Sheriff P2C — Inmate Inquiry
- Guilford County Sheriff P2C — Recent Arrests
- Guilford County Sheriff’s Office
- Guilford County Court Services
- North Carolina Judicial Branch — Criminal Cases and Bond
- North Carolina Judicial Branch — eCourts
- North Carolina eCourts Portal
- Guilford County Courthouse — Greensboro
- Guilford County Courthouse — High Point
- NC DAC — NC SAVAN
- NC DAC — Offender Search